At WhereToStayMexico, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website.
Information We Collect
Information You Provide
We may collect information you voluntarily provide, including:
- Contact information: When you email us or use our contact form, we collect your name and email address
- Newsletter subscription: If you subscribe to our email list, we collect your email address
- Comments: If you leave comments on our articles, we collect your name, email, and comment content
Information Collected Automatically
When you visit our website, we automatically collect certain information, including:
- Device information: Browser type, operating system, device type
- Usage data: Pages visited, time spent on pages, referring website
- Location data: General geographic location based on IP address (country/city level only)
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Send newsletters and updates (only if you’ve subscribed)
- Improve our website content and user experience
- Analyze website traffic and trends
- Prevent fraud and maintain security
Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you use the site.
Cookies We Use
| Type | Purpose | Duration |
|---|---|---|
| Essential | Required for the website to function properly | Session |
| Analytics | Help us understand how visitors use our site (Google Analytics) | Up to 2 years |
| Advertising | Used to deliver relevant ads and track affiliate conversions | Varies |
Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
Third-Party Services
We use the following third-party services that may collect data:
Google Analytics
We use Google Analytics to understand website traffic and usage patterns. Google Analytics collects anonymized data about your visits. You can opt out using the Google Analytics Opt-out Browser Add-on.
Affiliate Partners
We participate in affiliate programs through Stay22, which connects our recommendations to Booking.com and Tripadvisor. When you click affiliate links on our site, these partners may use cookies to track referrals. This helps us earn commissions at no extra cost to you. Stay22, Booking.com, and Tripadvisor each have their own privacy policies governing their data collection.
Data Sharing
We do not sell your personal information. We may share data with:
- Service providers: Companies that help us operate our website (hosting, analytics, email)
- Legal requirements: When required by law or to protect our rights
- Business transfers: In the event of a merger or acquisition
Data Retention
We retain your personal information only as long as necessary:
- Contact inquiries: 2 years
- Email subscribers: Until you unsubscribe
- Analytics data: 26 months (Google Analytics default)
Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Opt-out: Unsubscribe from marketing emails
- Data portability: Request your data in a portable format
To exercise these rights, contact us at hello@wheretostaymexico.com.
Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.
Security
We implement reasonable security measures to protect your personal information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this privacy policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated “Last updated” date.
Contact Us
If you have questions about this privacy policy or our data practices, contact us at:
WhereToStayMexico
Email: hello@wheretostaymexico.com
For EU/EEA Residents (GDPR)
If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection authority.
Legal basis for processing: We process your data based on consent (newsletter signup), legitimate interests (analytics, website improvement), and contractual necessity (responding to inquiries).
For California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion. We do not sell personal information.
To make a CCPA request, email us at hello@wheretostaymexico.com with “CCPA Request” in the subject line.
